How do I tie a knot for the rope strap on my bag?Updated 2 months ago

Oops! If your bag’s rope strap knot comes undone, no worries - it’s easy to fix.

We have a step-by-step video tutorial to help you recreate the knot quickly and correctly. You can watch it here.

If you run into any trouble or need a little extra help, just reach out to our customer service team - we’ll be happy to guide you