Hey! Got questions?
Shoot us a message and we’ll reply as soon as we can.

Go back to the website

Labo Mono

You can expect the following estimates:&#x1F1EC;&#x1F1E7; UK: 2-3 working days&#x1F1EA;&#x1F1FA; EU: 4-7 working days&#x1F30D; International: 7-12 working days

You can expect the following estimates:. 🇬🇧 UK: 2-3 working days. 🇪🇺 EU: 4-7 working days. 🌍 International: 7-12 working days

How long until I receive my order?

Orders & Shipping

Are your products free from harmful substances?

Are Labo Mono bags waterproof?

How do I tie a knot for the rope strap on my bag?

How can I know when a product or color is restocked?

Do you have a physical store?

Labo Mono Questions

How do I track my order?

Can I make changes to my order?

Will I have to pay any extra duties or taxes?

I didn’t receive a confirmation email - what should I do?

What if I received a defective item?

What if my order is missing items or has the wrong products?

Do you ship internationally?

What is your return policy?

What's your return policy?

My parcel was returned - What should I do?

Returns & Exchanges

How long until I receive my order?Updated 2 months ago