My parcel was returned - What should I do?Updated 2 months ago

If a parcel is returned to us, we’ll get in touch to confirm your details and arrange the next steps. In some cases, such as an incorrect address provided at checkout, reshipping may involve an additional cost. For deliveries returned due to transporter issues, we’ll work to get your parcel back to you without extra charges whenever possible.

To help your parcel reach you smoothly, please double-check your address before placing your order.

For assistance, email us at [email protected]