We want you to love your order. If something isn’t quite right, we’re here to help! ☺. Return window & condition of items. You can return items within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their origin

We want you to love your order. If something isn&#x2019;t quite right, we&#x2019;re here to help! &#x263A;Return window &amp; condition of itemsYou can return items within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original condition. This ensures we can process your return smoothly and continue offering high-quality products to all customers.Once your return arrives at our warehouse, please allow 2&#x2013;5 business days for us to inspect the items and process your refund. During busy periods or when our logistics partners are handling high volumes, it may take a little longer.&#xA0;Once your return is processed, we&#x2019;ll initiate your refund as quickly as possible. &#x2028;Please note that original shipping costs are non-refundable. Shipping&#x1F1EC;&#x1F1E7; UK orders&#x2028;- We provide a prepaid return label to make the process simple and hassle-free.&#x1F1EA;&#x1F1FA; EU &amp; &#x1F30E; International orders -&#x2028;Return shipping costs are the responsibility of the customer. You&#x2019;re free to choose the carrier that works best for you.Please note:<ul><li style="font-size: 16px;">Items must be unused and in their original condition.</li><li style="font-size: 16px;">Delivery fees paid at checkout are non-refundable.</li></ul>We recommend using a tracked service, as items remain your responsibility until they arrive with us.To start a return, please email us at <a href="mailto:hello@labomono.com">hello@labomono.com</a>.

What is your return policy?

Need a different size or style? No problem. Just email us at hello@labomono.com, and we’ll help you arrange the exchange. 🇬🇧 UK orders. We offer free exchanges and will send you a prepaid return label (£5), so you won’t need to pay to send the item

Need a different size or style? No problem. Just email us at <a href="mailto:hello@labomono.com">hello@labomono.com</a>, and we&#x2019;ll help you arrange the exchange.&#x1F1EC;&#x1F1E7; UK ordersWe offer free exchanges and will send you a prepaid return label (&#xA3;5), so you won&#x2019;t need to pay to send the item back. The only exception is items from the Archive Sale.&#x1F1EA;&#x1F1FA; EU ordersFor EU orders, customers cover the return postage. You can send your unused item back to our return centre in France.Once the item arrives and we&#x2019;ve checked it, we&#x2019;ll create a new order for your replacement and cover the shipping for sending it back to you.&#x1F30E; International ordersFor international orders, we&#x2019;re not able to offer direct exchanges right now. The best option is to return the item for a refund and then place a new order for the item you&#x2019;d like.Return shipping is covered by the customer, and parcels should be sent to our UK return centre using the carrier you prefer. Once your return reaches our warehouse, please allow 2 to 5 business days for us to check it and process the return. During busy periods, it may take a little longer, but we always try to move things along as quickly as we can.A couple of quick notes:&#x2022; Items need to be unused and in their original condition&#x2022; Delivery fees paid at checkout aren&#x2019;t refundable

What's your exchange policy?

If a parcel is returned to us, we’ll get in touch to confirm your details and arrange the next steps. In some cases, such as an incorrect address provided at checkout, reshipping may involve an additional cost. For deliveries returned due to transpor

If a parcel is returned to us, we&#x2019;ll get in touch to confirm your details and arrange the next steps. In some cases, such as an incorrect address provided at checkout, reshipping may involve an additional cost. For deliveries returned due to transporter issues, we&#x2019;ll work to get your parcel back to you without extra charges whenever possible.To help your parcel reach you smoothly, please double-check your address before placing your order.For assistance, email us at <a href="mailto:hello@labomono.com">hello@labomono.com</a>.

Returns & Exchanges

What is your return policy?

What's your exchange policy?

My parcel was returned - What should I do?